Borrower Connect

Lauren Williams's picture

This web-based, borrower communication tool automates telephone, letter and email default prevention campaigns, using loan information uploaded from a school’s various loan servicers. Users can create campaigns targeted toward borrowers at all stages of repayment. On-demand reports can be generated and analyzed to capture loan details and delinquency statistics.

Reader Testimony: 
“With the aide of Borrower Connect, I am able to save a lot of time on email and letter campaigns, and give the effect of a much larger financial literacy team. This product definitely makes my work load more efficient and sufficient, allowing me to focus on other areas of prevention and financial literacy, such as face-to-face engagement with the students.” —Terry Campbell, default prevention manager, Bryan University, Mo.