Mark Rowh

Rapid Action Task Forces at University of Wisconsin-Eau Claire

Changes in academic programs are often precipitated by budget crises. But when faced with a 16 percent reduction in state appropriations in 2015, the...

Academic program review timeline

Here are guidelines from Boston University.  LINK TO MAIN ARTICLE: 5 keys to navigating change in higher ed programs Source: Guidelines for Academic Program Review at Boston...

Intrusive advising for college students

Although “intrusive advising” is rising on the list of higher ed buzzwords, this approach is likely more than a passing trend. As colleges strive...

Online advising resource

NACADA: The Global Community for Academic Advising, a 12,000-member association based at Kansas State University, has many resources on intrusive advising and related topics....

Retention tech providers on how colleges are managing their proactive advising efforts

How is higher ed performing with the “intrusive” approach to academic advising? “Most schools that we have consulted with are still taking a reactive approach...

Seven strategies for minimizing tech services staff issues

1. Tackle issues head-on and promptly. This may be especially important for tech staff who ignore policies, fail to carry their load or can’t seem...

IT customer service in higher ed

What staff and employees from every corner of campus expect from IT often differs from what tech staff can actually deliver. And while white-glove...

Financial literacy content providers on parent outreach

“Parents need a thorough understanding of the costs related to college and the options for paying college expenses. The need for timely, understandable information...

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