Jean Norris began her educational pursuit in a 10-month medical assisting diploma program and went on to earn a B.A. in Management; an M.A. in Communication and Training and an Ed.D. in Organizational Leadership. She has worked exclusively in the higher education sector over the past 26 years serving in the roles of Admissions Counselor, Dean of Admissions, Faculty Member, Associate Dean, Vice President of Enrollment Management, Vice President of Admissions, and Vice President of Organizational Development. Jean is a published author and sought after presenter for educational conferences across the U.S. Her work in higher education spans across non-profit and proprietary education institutions across the U.S. and Canada. Currently Jean serves as a managing partner at Norton|Norris, Inc. (Nn), a full-service marketing/training company based in Chicago.