From UB

More and more institutions are strategically bringing together interconnected offices such as Financial Aid, Bursar, Registrar, and Advising under a "one-stop shop" with the intention of improving customer service.

From application frustrations to test score worries, high school students and parents have a lot on their minds these days. As do Admissions offices, of course, in their quest to do ever better for their institutions.

Seeking the advice of an executive coach is becoming increasingly common in educational institutions across America. After all, professional athletes have coaches, so why shouldn't university administrators?

There's a concept that some big retail purveyors have mastered in spades: Making people feel as if they are sitting in someone's house, all the while holding store-bought cups of coffee, books, or paninis.

We live in an on-demand, instant gratification society, and the old ways of doing business--paper, faxes, and even the overnight delivery of documents--no longer suffice. They're slow, expensive, and don't meet the delivery expectations of many customers.

New FCC regulations give the feds

After multiple additions, the character of an original building can get lost. But what's old can be made new again.

In the past decade, tremendous changes throughout the world have impacted the way we conduct business, interface with our global neighbors, lead our colleges and universities, and educate our students.

The early application wave has almost passed. In its wake remain broken hearts, frantic rushes to the post office, shrugged shoulders, and searches for meaning.

Pages