From UB

In the past decade, tremendous changes throughout the world have impacted the way we conduct business, interface with our global neighbors, lead our colleges and universities, and educate our students.

The most frequent out-sourced human resource functions at any college or university are usually payroll, employee assistance programs (EAP), and benefits administration. IHEs are certainly doing it, but at the end of the day, does outsourcing really save money?

There's one essential team quality that's often misunderstood: conflict. Many leaders mistakenly believe conflict among team members is bad. Actually, it is one of the best indicators of a healthy team.

Five years ago, a technology professional couldn't turn around in a crowded room without bumping into a vendor selling a hot new technology called Voice over Internet Protocol (VoIP).

In 1992, a two-year institution then known as Utah Valley Community College set out to launch degree programs at the baccalaureate level.

College campuses are often a mix of architectural styles: ivy-covered brick buildings, modern constructions with interiors bathed in natural light, enormous outdoor multiuse facilities. Whatever its style, a building's design and upkeep requires resources of time and money.

More and more institutions are strategically bringing together interconnected offices such as Financial Aid, Bursar, Registrar, and Advising under a "one-stop shop" with the intention of improving customer service.

From application frustrations to test score worries, high school students and parents have a lot on their minds these days. As do Admissions offices, of course, in their quest to do ever better for their institutions.

Seeking the advice of an executive coach is becoming increasingly common in educational institutions across America. After all, professional athletes have coaches, so why shouldn't university administrators?

There's a concept that some big retail purveyors have mastered in spades: Making people feel as if they are sitting in someone's house, all the while holding store-bought cups of coffee, books, or paninis.

We live in an on-demand, instant gratification society, and the old ways of doing business--paper, faxes, and even the overnight delivery of documents--no longer suffice. They're slow, expensive, and don't meet the delivery expectations of many customers.

Pages