From UB

When University Business editors interview senior higher ed administrators, one of the questions we like to ask is, "What was your smartest business decision?" Over the years that question has yielded a wide range of responses, from the seemingly trivial (such as not delivering junk mail to campu

In the world of academe, each new academic year offers the sense of excitement and hope.

Not long ago, while touring a rural, tree-lined campus in Ohio, the president of a small, under-endowed liberal arts college asked me what new facility would turn around their dwindling admissions. Did they need a new airy atrium in the student union, with wireless internet and cappuccino?

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