From UB

PICTURE THE DISTANCE LEARNING STUDENT, ALONE IN A room, bathed by the glow of a computer screen.

ACROSS MULTIPLE DIMENSIONS, significant change has come to U.S. higher education because of diverse but insistent governmental calls for "accountability" - across teaching and learning, academic program offerings, financial aid services, and affordability.

SANDRA STARKE STOOD AT THE FRONT OF A small conference room in Chicago and appealed for consideration from a room full of student services, admissions, and finance administrators. She asked not for consideration of her, but for consideration of each other.

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