All Articles

04/2014
Projects recognized by UB's Models of Efficiency program can serve as a springboard for further improvements.

Five years ago, UB began recognizing campus departments for their initiatives to save time, money and resources, while simultaneously improving the quality of service and communication provided to constituents.

04/2014
Scott Newman is a 2013-14 American Council on Education Fellow

Demands for increased innovation are commonplace today, with leaders of all stripes—including those in postsecondary education—calling for individuals and enterprises to be more innovative. However, few know much about innovation or its cultivation.

04/2014
Brad Marcum, the Director of Academic Data Services at the University of Pikeville-Kentucky College of Osteopathic Medicine

The healthcare industry is in flux. As more Americans acquire insurance, providers are moving towards an integrated care model with doctors, nurses and social workers, working in coordinated teams. “Traditionally, all the different professionals in healthcare have been stuck in their own silos.

04/2014
Rob Peregoodoff, director of learning services at the University of British Columbia’s Sauder School of Business

The blended classroom is no longer the exception, with the majority of universities integrating online learning into nearly every department. Despite the whirlwind innovations in online pedagogy, there has been a much slower race to online assessment.

03/2014
Western Governors University’s 43,000 online students make for the nation’s largest all-you-can-learn program.

Adult students are treating themselves to a higher ed buffet through a handful of programs where all-you-can-learn tuition lets them move as quickly as they can toward a degree and advancement in the workforce.

03/2014
IT officials at any institution considering outsourcing help desk support will need to weigh the pros and cons to determine whether budget and IT operations mesh with an external provider

The IT department at Widener University in Chester, Pa., was at a crisis point. Unexpected IT staff turnover and high demand for more technology resources intersected, leaving the university grappling with how to provide help desk support.

03/2014
Making connections: Christine Siegel (left), associate VP for  academic affairs at Fairfield University, and grad student Stacie  Miles (right) help support students in the early college program—such as Brieanna Daniels, a senior attending high school in neighboring Bridgeport—to succeed in their college courses.

In the fall of 2012, Connecticut neighbors Fairfield University, University of Bridgeport and Housatonic Community College launched a dual-enrollment program, which initially served 78 high school students

03/2014
John Arpino, Assistant Director of Engineering Research and Development, at George Washington University

It’s no secret to university CIOs: digital is here to stay. But with decades of investment in legacy AV equipment, keeping up with the latest digital technology infrastructure can be a real challenge.

03/2014
Darren Hayes, Computer Information Systems program chair at Pace University

Hackers are often portrayed in the media as pale skinned, basement dwelling lone wolves, creating nuisance viruses that disrupt networks. But Darren Hayes, Computer Information Systems program chair at Pace University, says times are changing.

03/2014

The need for a strong social media presence for universities and colleges continues to grow with each passing semester. Unfortunately, budget sheets don't always recognize the resources necessary to maintain several social media accounts 24/7.

04/2014

In 2011 the largest reported data breach in the university world was suffered by a Virginia institution of higher learning, which reported more than 176,500 records breached.

03/2014
Reverse auctions have, by some accounts, proven to save institutions more than 40 percent on goods and services.

Seconds tick by. Vendors submit bid after bid in real time, battling it out to win the business of the campus procurement office. The opposite of eBay, this reverse auction format results in the price going down with each bid.

03/2014
Instrumental in implementing the new online payments system were  (left to right) Allison Foltz, Mike Boolukos and Melody Baker from the  information technology office.

Cash flow is as important to nonprofits as it is to corporate entities. That’s something officials at Salisbury University in Maryland had in mind when they engaged outside help several years ago to provide students with online payment gateways, tuition payment plans and electronic bills.

03/2014
Fifteen-minute, biweekly “scrum” meetings allow colleagues to quickly exchange necessary updates before getting back to business on project completion.

For years, The Extended Campuses of Northern Arizona University used a traditional marketing model. The four-person marketing team would create an annual budget and tie its goals and specific projects to it.

03/2014
Generating lab inspection reports for a campus used to take more than a week, but that time has been reduced to 1.5 business days.

The Texas A&M Health Science Center’s Environmental, Health and Safety Office is responsible for inspecting facilities and laboratories across eight campuses in the Texas A&M University System.

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