Articles: Registrar/Advising

The number and quality of personal relationships are frequently what drive college freshmen to remain at a particular college or university. The national average for freshmen retention is right around 75 percent, reports Brian Yates, executive director of the Center for Academic Support and Advising Services (CASAS) at Liberty University (Va.).

Capella University’s financial aid office faces challenges few other higher institutions do. Unlike universities with traditional four-year students, Capella serves a population of 39,000 students with an average age of 39 and work and family responsibilities that can interfere with their studies. Capella learners are more likely to start and stop their degree pursuits.

A funny thing happened to the College of William & Mary (Va.) on its way to a more efficient way to determine each of its undergraduate students’ home address.

Dreading the implementation of the solution agreed upon, college officials instead found efficiencies in the process of working together to solve the problem.

Admissions administrators can view reports of applications that have come in.

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