Articles: Operational Efficiencies

07/2013

Texas A&M Health Science Center is responsible for ensuring the safety and security of its faculty, staff, and students on eight campuses.

07/2013
Automating admissions has made accepts,  defers, declines, and deposits move faster at Royal Roads University.

For over a decade, potential Royal Roads University (British Columbia) students have been able to submit their applications for admission online. But Royal Roads’ response to applicants had remained paper-based until recently.

07/2013

One of the most sought-after nonsalary compensation items offered by higher education is full or partial tuition benefits for employees and their families. Free and reduced-cost degrees go a long way toward easing the impact of nonprofit salaries.

07/2013
When Ellison Hall got flooded, student records could have been destroyed­—but were spared.

Central Oklahoma sits snugly in Tornado Alley, but it was a flood, not a twister, that shocked officials at The University of Oklahoma into the realization that student advising records were one natural disaster away from disappearing forever.

07/2013
Tracking help requests at Carthage College has resulted in time and money savings­—as well as happier users.

The Library and Information Services (LIS) department at Carthage College (Wis.) has provided support services to the campus community since 2001.

07/2013
Refunds at American Public U are now processed daily, compared to what used to take 10 to 20 days.

Ask any taxpayer who impatiently begins checking the mailbox within days of filing an income tax return: People may wait until the last minute to pay a bill, but when owed a refund, they want it as quickly as possible.

Recently, I participated in a meeting of Oregon college presidents that explored ways to streamline educational offerings and create efficiencies based on one another’s strengths.

At Schreiner University (Texas), our team has applied the transformative power of technology to achieve our identifying motto “Learning by Heart”—a personalized, integrated education that prepares our students for meaningful work and purposeful lives in a changing global...

It doesn’t seem so long ago that colleges and universities were largely run as academic entities, unworried about growth and profit, and doing much of their administrative paperwork by hand or with outdated computer programs.

As we launch the fourth year of our Models of Efficiency recognition program, we are seeing lots of familiar names.

For newly minted alumni poised to land their first job or continue their studies in grad school, few items are more important than the transcript.

The piece of paper. That’s what students are shooting for—a diploma, the tangible proof that they’ve met all requirements, completed the courses they had to complete, and graduated.

Who wants to wait for that?

Despite a freeze introduced three years ago on full-time hiring, which was necessitated by statewide funding cuts to higher education, Miami Dade College still regularly hires part-time workers to fill support roles.

Until 2009, students at Asheville-Buncombe Technical Community College (N.C.) could wait as long as two hours to be seen by a counselor in student services, which includes the offices of admissions, advising, financial aid, and the registrar.

It costs much more to recruit new students than to keep the ones you have, which is why retention is so important to colleges and universities.

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