Articles: Operational Efficiencies

08/2014
Representatives from nine colleges and universities were recognized at the annual Models of Efficiency awards ceremony during NACUBO. Pictured, left to right: Casey McGuane, Higher One; Matthew Gorzkowicz, University of Massachusetts; Tom Skidmore, Ivy Tech Community College;  Steve Bridges, University of Southern Indiana. Jonathan See, Pepperdine University; Robert Norton, Extended Campuses of Northern Arizona University; Wendy Swartz, Extended Campuses of Northern Arizona University; Ali Tipu, Houston Com

Once again this July, recent Models of Efficiency honorees were recognized during the NACUBO conference at an awards dinner hosted by Higher One, the program’s sponsor. This year, award recipients were honored at Ruth’s Chris Steakhouse in Seattle.

08/2014

Despite technology’s critical role in higher ed, there remains a gap between central IT and the rest of campus that can lead to unnecessary spending.

08/2014

Our Models of Efficiency award-winners have already proven they can make better use of resources while simultaneously enhancing service. For most honorees, these innovations are the start of a process of continuous improvement that impacts the entire campus community.

08/2014

To confront today’s financial challenges, every college and university needs to create more operational efficiency. Some of these efficiencies start in the business office.

07/2014

The remodel of a dining hall at The University of North Carolina at Greensboro was going to displace more than 5,000 student mailboxes.

07/2014
Embry-Riddle Aeronautical University in Florida

For years, new student orientation at Embry-Riddle Aeronautical University in Florida required the creation of information packets that were labeled with stickers and contained as many as 10 sheets of paper.

07/2014

Until the summer of 2013, the primary sources of technology support services at Fairfield University in Connecticut were the reference librarians and circulation staff at the DiMenna-Nyselius Library—not the technology help desk.

07/2014

The number of posted transfer credits for incoming students at Madison College in Wisconsin has risen steadily, from 2,814 in 2010 to 4,119 in 2013—nearly a 50 percent increase in just three years.

07/2014

Streamlining the awarding and processing of student loans—Federal Perkins as well as institutional loans—began at the Illinois Institute of Technology with a simple question and a frustrating answer.

07/2014
Admissions/Enrollment Management

Historically, Western Michigan University’s 12 on-staff recruiters could visit as many as 40 or 50 high schools in a week and collect up to 1,000 paper cards filled with prospective students’ contact information.

07/2014

As long as there are assignments for college students to research and write, it’s likely there will be copiers and printers to help.

07/2014

Many of Pepperdine University’s administrative offices are located on a campus that sits on a steep, picturesque hilltop in the Southern California beach town of Malibu. Perhaps because of the hike required to reach the offices, intracampus mail delivery is a challenge.

07/2014

No one disputes that the management of the seven units housed under the Drexel Business Services (DBS) department worked hard. The units generate $68 million in revenue, $38 million in expenses and $5 million in expense recovery annually for the Philadelphia-based institutions.

07/2014

Four major university systems will share online courses, analytics and learning-management software through a cloud-based digital education platform called Unizin, portions of which launched in July.

06/2014
Richard E. Wylie is the president of Endicott College (Mass.).

There have been continuous outcries in recent years for colleges and universities to lower their costs, yet in almost every area those costs continue to rise.

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