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Articles: Student Services

Nelnet QuikPAY

Since the College at Brockport, State University of New York, began using the QuikPAY system from Nelnet Business Solutions, the school doesn’t hear complaints about bills for student account payments being lost in the mail. And, in the first month of use, there’s been a dramatic 475 percent increase in the amount of online payments collected, according to Teresa Major, director of student accounts and accounting services.

SMU

The need to find a better way of doing things was evident to Troy Behrens from the day he arrived as the new assistant vice president for student affairs at Southern Methodist University (Texas) and walked into SMU’s Hegi Family Career Development Center. “The red flag that I noticed right away was stacks and stacks of job postings,” he recalls. “They went back three or four years. There were binders upon binders piled up. It was nearly impossible for students to find what they were seeking, and it was impossible to guarantee to employers that what they were sending us was being seen.

financial aid

Complying with the growing and increasingly complex Title IV federal student aid regulations is an ongoing challenge for every campus that administers federal student aid. Performing a word count of student aid regulations in 2000 and 2010 reveals a 40 percent increase over that decade. A recent survey of financial aid administrators shows that increasing regulatory and compliance requirements are causing resource shortages in many financial aid offices.

Richard Stockton College of New Jersey

Stockton College and the FAA Tech Center are geographically close in New Jersey, but intellectually even closer thanks to their shared interest in technology, research, and collaboration. These collective pursuits led experts at the Richard Stockton College of New Jersey to design and install a high-tech classroom at the Federal Aviation Administration's William J. Hughes Technical Center, which is located about 15 minutes from the school's campus.

smoke-free campus sign

Imagine it's the end of the semester. Students are pulling all-nighters to complete term papers and study for final exams. The stress level is off the charts, and some students reach for the pack of cigarettes for a "quick smoke" to help calm their nerves. For the growing number of colleges and universities that have adopted tobacco-free policies, this is their final exam.

The second year of the ongoing Models of Efficiency program continues to demonstrate that campus departments can be innovative and inspired when it comes to finding ways to provide superior service and maximize resources.

"We believe that improving the efficiency of administrative services yields cost savings and reputation benefits that can propel a college into the top tier of success," noted Miles Lasater, chief operations officer and cofounder of Higher One, which has sponsored the Models of Efficiency program from the start.

Did you get the memo on website accessibility? With the latest legal and regulatory developments, you’d better make sure you did. The time is now for web accessibility in higher education. 

In this tough job climate, a college degree is more important than ever. That’s why the Texas Higher Education Coordinating Board (THECB) is helping students who’ve put their education on hold before completing a degree—or “stopped out”—return to finish their bachelor’s degrees. Stop-outs are different from drop-outs in that they don’t want to leave school.
Grad TX aims to connect the 3 million adults over 25 in the state who have some college credit and no degree.

Engaged students are successful students. That is a well known fact on college campuses. The trick is encouraging that engagement, particularly for community college leaders. "About 80 percent of our students are low income," says Stephen Head, president of Lone Star College-North Harris (Texas). "Many of them are also the first in their family to attend college."

Student financial literacy has been a growing concern, not only because of the connection to persistence and retention, but also in terms of success beyond college years that includes repayment of student loans and general fiscal responsibility in adulthood. We’ve likely all heard the stories of the $82 pizza, its price inflated by a check that bounced and resulting fees from the bank and pizza parlor. It shows the need for students to understand the consequences of spending money they don’t have.

Placed among the calm forest of its pond-side setting, Ramapo College of New Jersey has created an area for members of the campus community to quietly reflect, pray, or integrate spiritual exploration in whatever way they wish.

Future Shock

A doubting student of Italian once challenged "If English is supposed to be the lingua franca, how come there's no word in English for lingua franca?" Though English is still the most widely spoken language in the nation and elsewhere--the number of Spanish speaking citizens and visitors in the US is expected to grow exponentially in the decade ahead.

The academic calendar maintains its own particular cycle and pivots on its own particular axis. Critical dates, such as deadlines for the submission and changing of grades, must be honored. After all, should the calendar lose its adherence, the effects can be negative.

The tornadoes that ripped across the South in April devastated everything in their paths. Some institutions had to close their doors before semester’s end.

The federal Dream Act, which would have created a path to citizenship for immigrants who obtained a college degree or had two years of military service, did not include provisions for in-state tuition, but it is still a flash point in the discussion. State legislatures in Oregon, Connecticut, Maryland, Colorado, and Georgia, among others, have been debating laws allowing undocumented students to pay in-state tuition.

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