You are here

Articles: Student Services

Instrumental in implementing the new online payments system were  (left to right) Allison Foltz, Mike Boolukos and Melody Baker from the  information technology office.

Cash flow is as important to nonprofits as it is to corporate entities. That’s something officials at Salisbury University in Maryland had in mind when they engaged outside help several years ago to provide students with online payment gateways, tuition payment plans and electronic bills.

The steps resulted in increased efficiencies and more timely payment. But with enrollment up a third over the last decade—and no increase in accounts receivable staffing—officials knew it was time to take the next step.

Customization and automation are key elements  of the new administrative system developed for the Distance Learning Center, located in Ullsvik Hall.

In the past, University of Wisconsin-Platteville staff had to manually enter the records of any student pursuing an online degree. With more than 2,500 students enrolled, this was no easy feat—especially considering staff also had to manually enter course registration, financial aid and even basic contact information. This effort required approximately 500 hours of staff time each semester—or 1,500 hours a year—to accommodate the university’s three-semester system.

When you think about the blinding pace of technological change, it’s a wonder the University of Iowa’s student information system worked for as long as it did.

More than 30—yes, 30—years old, Iowa’s SIS was less an integrated series of data processing functions and more a collection of individual siloed systems that didn’t work very well together. Because the underlying technology and architecture were so old, enhancements were difficult. Data were redundant and difficult to synchronize. And manual, paper-based processes frustrated users.

Workforce development has long been a bastion of the community college environment. But with student-loan debt topping $1 trillion and enrollments falling, many four-year colleges and universities are devoting more attention to the area, in part as a way to boost their own relevance within a challenging global economy.

A Toyota workforce study revealed: Within 10 years, at least 200 employees in their Indiana manufacturing plant would retire.
Action: Partner with university to launch the Toyota Advanced Manufacturing Technician Program

The Loyola platform is a one-stop shop for tracking and spending points.

“Engage with the career center” sounds a bit like “eat your vegetables” to a college student. Students know they should access career planning resources, but other options from the campus activities buffet beckon.

In surveys, graduating students from Loyola University Maryland’s Sellinger School of Business and Management raved about the faculty and facility, but not the career center, says Dean Karyl Leggio.

Spencer Parker had a plan: Take his high school volleyball stardom to college, spend a couple of years at a smaller school to develop his academic and athletic skills, then move on to a larger setting. Become a volleyball star on a bigger stage. But the nagging desire to play college football, the lingering effect of a successful season as high school quarterback, was relentless.

In fall 2012, Sage launched the Achieve Degree program, an online degree designed for students on the autism spectrum or with other special needs, who generally work from home or their local library.

In today’s competitive higher education market, colleges and universities must prove the value of the degrees they bestow to graduates each year. Traditional measures, such as graduation rates, grade point averages, and cohort default rates, have become only a few of the ways colleges and universities are evaluated. Students and their parents want to be assured that their investment in a college education will pay off in the form of a self-sustaining and financially-secure career path.

Does autism run in families? Can children with autism grow up to live independently? These questions were part of a survey that tested University of California, Riverside faculty and students’ knowledge of autism spectrum disorder to help guide the support of these students through their college years. More than 1,000 people were quizzed on the prevalence, causes and signs of ASD in the largest known higher ed autism awareness survey.

With so many students depending on community college as their best—and sometimes only—option for higher education, it’s time for community colleges to get their fair share of education funds. While these schools enroll 53 percent of all undergraduate students at public institutions, they receive only about 25 percent of the federal funding available.

Merging departments and cross-training employees reduced the campus “run-around” and eased staff burden.

Delivering student services as important as tutoring, disability assistance, and advising is especially vital at LDS Business College, an open-enrollment school whose student body often faces hardships.

Yet the offices and departments that delivered those services were located all across campus, making it difficult to ensure that students made it to where they needed to go when they had multiple issues to be addressed.

Volunteer mentors assisting students academically is part of a three-pronged approach to helping at-risk students and boosting retention.

Not so long ago, students at LDS Business College in Salt Lake City whose semester grade-point averages fell below a certain level were placed on academic probation. But it did very little to get them the help they needed.

Most college students have a need for academic or financial aid counseling at some point during their college career, whether to get help with course selection or to sort through GI Bill paperwork. Any of the 600 students at Wayland Baptist University’s Phoenix campus in need of this help used to have to spend a fair amount of time just setting up such a meeting.

Because today’s bachelor’s degree no longer conveys sufficient information about the skills graduating seniors possess, there is a market failure that affects employers, students, and colleges. Too many deserving students do not get an interview with potential employers because employers don’t have the appropriate data to find the prospects they need.