Articles: Student Services

07/2014
Driving college loan defaults down

The coming change in how student loan default rates are calculated may mean bad news for some colleges and universities.

07/2014

“We include in our emails a link to a brief video that explains that we are counselors, not collectors, working on behalf of the college the borrower attended, and that we work with borrowers and their loan servicers to resolve their loan payment issues. The video invites the borrower to call us.”

—Craig P. Anderson, senior vice president, business development, USA Funds

07/2014
There’s value in treating noncredit courses as more than just an add-on to degree programs.

Georgetown University officials had a bit of an epiphany recently about the impact of their noncredit courses. While the offerings had been around since the 1990s, administrators hadn’t realized the big benefits they could bring to the institution.

07/2014
A transcript highlighting the full student experience at Elon University—including study abroad, research and service learning participation—is offered. When an e-transcript request is made, both the traditional one and the Elon Experiences Transcript can be combined into a single PDF file.

Rather than dealing with the intensive labor involved in sending and receiving paper transcripts—and frustration from students and graduates accustomed to automation—most colleges and universities have implemented electronic transcript capabilities.

07/2014

Colleges and universities that have not yet implemented electronic transcripts may be selling their students short.

Not only do e-transcripts require less staff time and ensure better results through trackability and online security, but they also can be delivered almost instantly.

06/2014

One proven way to improve retention is by supplementing traditional academic advising with student success coaching. Student success coaching helps students fit school into life and life into school while building up the skills they need to be successful, including study skills, time management, and stress management.... Read more>>

05/2014

When it comes to online education, careful course development is hardly the only piece needed for successful student outcomes.

05/2014
Small schools led in SIS purchases, but mid-tier schools were more active in 2013.

A potentially positive higher ed economic indicator is that more institutions purchased student information systems in 2013 than had done so in any year since 2008, according to a recent market analysis by The Tambellini Group.

05/2014

From managing loans to controlling spending, many college students find themselves dealing with a host of financial responsibilities for the very first time. And it’s not uncommon for them to trip up.

05/2014
Many colleges are advising students how they can save money with digital and used textbooks.

As costly as tuition and textbooks can be, poor planning and time management can raise the prices even higher.

Richard O’Connor, director of financial aid at American International College in Massachusetts, says students at that institution have several options for saving on books. “About half of our students are low income, so just paying tuition can be challenging.”

03/2014
Instrumental in implementing the new online payments system were  (left to right) Allison Foltz, Mike Boolukos and Melody Baker from the  information technology office.

Cash flow is as important to nonprofits as it is to corporate entities. That’s something officials at Salisbury University in Maryland had in mind when they engaged outside help several years ago to provide students with online payment gateways, tuition payment plans and electronic bills.

03/2014
Customization and automation are key elements  of the new administrative system developed for the Distance Learning Center, located in Ullsvik Hall.

In the past, University of Wisconsin-Platteville staff had to manually enter the records of any student pursuing an online degree. With more than 2,500 students enrolled, this was no easy feat—especially considering staff also had to manually enter course registration, financial aid and even basic contact information.

03/2014

When you think about the blinding pace of technological change, it’s a wonder the University of Iowa’s student information system worked for as long as it did.

02/2014

Workforce development has long been a bastion of the community college environment. But with student-loan debt topping $1 trillion and enrollments falling, many four-year colleges and universities are devoting more attention to the area, in part as a way to boost their own relevance within a challenging global economy.

02/2014

Industry-driven
A Toyota workforce study revealed: Within 10 years, at least 200 employees in their Indiana manufacturing plant would retire.
Action: Partner with university to launch the Toyota Advanced Manufacturing Technician Program

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