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Articles: Software

Cloud email

Numerous advantages are driving cloud email adoption. Migrating email to the cloud offers campuses substantial financial savings and eliminates on-site mail system infrastructure. Schools avoid email server backups, shrink email support time, off-load maintenance, and bypass the need for server-based anti-virus, anti-spam and email filtering products, according to Rich Brown, founder of Dartware, a network monitoring software developer, and a former network manager at Dartmouth College. Decent uptime (when service is up without any downtime) is usually a benefit, as well.

trickle

College campuses are typically beautiful places. Tree-lined walkways, verdant quads, and stately buildings make for a pleasant place to take a walk.

But for staff at the University of St. Francis (Ill.), too many campus strolls took up time that could be better spent on other tasks—such as tending to prospective students. And the paper files they were delivering from office to office belied the university's commitment to environmentalism.

game

Student-athletes face the daunting task of keeping up with their studies while also devoting considerable time to practicing, competing, and traveling. That pressure extends upward to coaches, administrators, and faculty members, who are required to assess student progress and make adjustments amidst wildly varying schedules.

good walk

Until recently, applicants to the University of North Carolina, Wilmington’s Graduate School mailed in their applications, which were then walked—as in, physically carried—across campus to the school’s 46 different programs for review. Graduate coordinators often discovered necessary documents were missing, necessitating either another cross-campus trip to deliver the retrieved information or a resubmission by the applicant, which triggered the process anew.

portal

Like many institutions, the University of St. Francis rolled out an online portal a few years ago in order to offer round-the-clock support and information to the entire campus community. Given its varied academic profile—a main campus in Joliet, Ill.; a satellite campus in Albuquerque, N.M.; and a thriving distance-learning program—officials hoped the integration of technology into business processes would lead to greater efficiencies and cost savings.

blackboard

While the rest of the working world uses summer as a time to decamp to waterfront locales, college and university officials take advantage of quieter campuses to catch up on projects and prepare for the return of students. At Wentworth Institute of Technology in Boston, summer activities include training student leaders.

UVU

Retaining freshman students is a vital yet difficult task. Utah Valley University, with its primarily commuter campus, found it especially onerous, with about six out of 10 first-year students opting not to return for their sophomore years. Given that one of the requirements of the Title III grant it had received was to increase retention, the university had a particularly vested interest in succeeding.

Iowa

Typical college students, you’ve probably realized, are not 9-to-5 kinds of people. With classes, socializing, part-time jobs, and a myriad of other duties and desires crowding their schedules, they live by clocks that vary widely. This can be a problem for those tasked with providing them the services that help optimize their collegiate experience. Many of those folks, after all, work more traditional schedules and aren’t around to answer a call from a student on her way from her waitressing gig to the library to get some late-night studying in.

regent

Blackboard, the ubiquitous online course-management tool, is a valuable resource for faculty, staff, and administrators alike. However, its learning outcomes are only as good as the quality of material that faculty members use to build all of their courses on the back end—a typically lengthy process. So when Regent University (Va.) officials decided to add an undergraduate business major and approached the school’s Center for Teaching & Learning in April 2008 to develop and deploy 40 online courses over the next year, CTL staff knew they had to find a different way of doing things.

Ramapo College of New Jersey

Think back to your first week on the job. Amidst the endless paperwork and the time you spent figuring out your new voicemail system, you probably sat in a conference room for an hour or two and participated in an employee benefits orientation session … with maybe one or two other new hires, if that.

PBSC

Of all the voluminous paperwork generated by institutions of higher education, perhaps none drowns administrators quite so much as the waves of financial aid forms that surge through offices. With lending institutions and government funding agencies maintaining a keen interest in where their money is going, students and staff alike must take care to cross every “T” and dot every “I,” and such attention to bureaucratic detail requires lots of paper—and lots of human capital to process it all.

Memorial University of Newfoundland, Canada

The word “class” really doesn’t do justice to what medical students attend in the newly renovated lecture theatre at Memorial University of Newfoundland, Canada.

“It’s a production, which is so much better,” said Ed Hipditch, manager of classroom technologies with Memorial University’s Distance Education, Learning and Teaching Support (DELTS) department. “Students walk in and say ‘Wow!’ ­The wow factor is important when educating someone. It’s not just someone scribbling on a chalkboard.” ­

Richard Stockton College of New Jersey

Stockton College and the FAA Tech Center are geographically close in New Jersey, but intellectually even closer thanks to their shared interest in technology, research, and collaboration. These collective pursuits led experts at the Richard Stockton College of New Jersey to design and install a high-tech classroom at the Federal Aviation Administration's William J. Hughes Technical Center, which is located about 15 minutes from the school's campus.

Small Animal Hospital

Veterinary students who once huddled together to observe a surgeon's intricate moves now have another learning option at the University of Florida. There, AMX technology allows students near and far to have a bird's eye view of every small step of a procedure.

Most colleges and universities attending EduComm send one or two, sometimes three, people to the conference. Last June, Life University (Ga.) sent seven of its administrators and faculty to learn from the breakout sessions and see the latest higher education technology on the EduComm exhibit floor.

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