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Articles: Internet

What difference can a year make? When it comes to the mobile web in higher education, it seems that it’s all it took to switch gears and respond to the needs of an increasing mobile user population on campuses—and elsewhere.

Alumnae Beverly Diederich, Mary Habstritt, and Margot Note with “Today Show” host Al Roker.

On February 29, St. Catherine University (Minn.) students, alumnae, faculty, staff, and friends made their presence and appreciation for their school known in a big way. That Wednesday, designated Shout Out St. Kate’s Day, was a chance for everyone to share what drew them to the school, what they think sets St. Kate’s apart, and more. The hashtag #ShoutOutStKates earned trending status on Twitter. Daily total impressions on the university’s Facebook page jumped from 19,000 the day before to 232,000 that day.

Wading through compliance rules can be daunting for even the most seasoned administrator. The Higher Education Compliance Alliance, a new online resource, was launched on March 1 to help answer the most burning federal law and regulation questions.

The website features information on more than two dozen topics, including accounting, affirmative action, campus safety, HEOA compliance obligations, lobbying and political activities, and tax compliance, to name a few.

UCLA’s Murphy Sculpture Garden was the backdrop for an interview with UCLA art professor James Welling for the four-part mini-series “Naked Art.”

There is more to YouTube than videos of talking dogs. Its vast collection of educational videos includes those from University of California Television (UCTV). In March, order was brought to the chaos by the creation of channels offering original programming funded by YouTube. Existing content creators ranging from TED to Madonna were invited to participate; UCTV has bragging rights as being the only university channel. “YouTube is moving into the content creation business by [investing] in a select few channels,” explains Lynn Burnstan, UCTV’s director.

Few students—traditional or nontraditional—complete their work within the 9-5 work day. Rather, libraries and dorm rooms are bustling late into the night with students burning the midnight oil. But, according to findings from the 2012 ACUTA (The Association for Information Communications Technology Professionals in Higher Education) ResNet Survey, only 9 percent of colleges and universities offer 24/7 network support.

To understand how technology can help improve the college application and enrollment process, as well as the professional lives of college admissions officers, one need look no further than the healthcare profession.

Apps for Education

  1.  How does the solution fit with your overall technology plan?
  2. Does the solution help move your institution forward?
  3. What is the escalation process?
  4. What is the exit policy?
  5. Will the data be portable and accessible on a different system?
  6. Is the contract flexible enough to accommodate growth, or pull back if needed?
  7. If you can’t customize a SaaS product, does it do what you want? Will you spend as much to customize it as you would on a traditional product?
  8. Does the security and encryption meet industry standards?

Acceptance of cloud computing—the practice of storing data in off-site servers rather than on campus—has been growing by leaps and bounds, at least in some areas. “It’s growing in the areas easier to rip and replace, such as CRM,” says Stan Swete, chief technology officer at Workday, which offers HR and Payroll systems through software as a service (SaaS).

Unless you have the print issue of University Business in your hands, you might be reading these lines on a wide array of different devices: smartphone (iPhone, Android, BlackBerry), laptop, desktop computer, tablet (iPad, BlackBerry PlayBook, Kindle Fire), game console (DS, Wii, Xbox, etc.), or widescreen TV. Maybe soon it’ll even be appearing on your refrigerator door.

Talk about options…

In November, Ivy Tech Community College (Ind.) hit a 50,000 Facebook fan milestone. Two months later, the count neared 54,000. The page didn’t get to be what’s likely tops among community colleges on Facebook by accident. Jeff Fanter, vice president of communications and marketing for the system, which has 200,000-plus students enrolled annually, shares some success secrets:

Tim Goral

Registration is now open for UBTech. “The conference formerly known as EduComm” returns to the Mirage Hotel and Casino in Las Vegas, June 11-13. With the theme Technology Changes Everything, UBTech 2012 will feature a wide assortment of sessions focusing on how technology impacts Campus Networks and Infrastructure, Facilities Planning and Design, Teaching and Learning Technologies, Marketing Your Institution, and Financial Services. This year the conference also includes, for the first time, four pre-conference summits.

A Community College Research Center study found that, at community and technical colleges in Washington state, students enrolled in online courses didn’t fare as well as those enrolled in face-to-face or hybrid courses. But better student preparation, faculty development, online support services, and other resources can close the gap. Here is what a few community colleges have done to implement those practices and help students be successful in online courses.

Social networking, online banking, entertainment... There’s an app for that—and for everything else you can think of. When it comes to higher ed, there’s an app for that, too. From behind-the-scenes mobile CRM apps to in-your-face athletic program apps, campus administrators are developing ways to make students’, administrators’, and faculty members’ lives a bit easier (or just more fun).

As technology advances and the economy declines, campus leaders become more aware of the importance of using website analytics to make decisions. As recently as three years ago, administrators were not even thinking about analytics, says Phillip Ice, vice president of research and development for the American Public University System. “Now they understand the need and know they have to pay attention to it because of the economic climate.” Everyone from the provost level up realize they need to understand what contributes to a successful web presence, so they can better manage budgets.

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