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Articles: Administration & Management

Course scheduling is tied integrally to two of an institution’s most expensive resources—facilities and faculty.

Course scheduling is tied integrally to two of an institution’s most expensive resources—facilities and faculty. Managing schedules involves more than just cracking a complex logistical code each semester—it’s also a potential bane or boon to the operating budget.

Appalachian State University (N.C.): Policy says that faculty should generally not be paid extra for teaching courses on top of normal course loads. It mentions making other arrangements, such as a course reduction the following semester.

California State University: Overload assignment may not exceed 25 percent of a full-time position.

Carol Patton is a Las Vegas-based writer who specializes in human resources issues.

Each year, the University of Nebraska, Omaha, hires several hundred new administrative or office service workers, says Cecil Hicks, who himself was hired in May as the school’s HR director.

Bill Berg is an enrollment management consultant at Scannell & Kurz, a RuffaloCODY company.

The often-used businesses term “right-sizing” has in recent years become common in higher education. Though sometimes used as a euphemism for “downsizing,” it more rightly refers to an effort to optimize enrollment, human resources, programs and facilities—in other words, fixed costs.

There are a host of factors that should go into the analysis when an institution is attempting to match demand with its capacity to meet that demand.

Marist University's open-source HR recruitment system saves money and attracts higher-quality candidates.

“Your reputation is at risk.” That was the message relayed to Marist College Vice President and CIO Bill Thirsk by a hiring manager who had been contacted by a former employment candidate. The job seeker had attempted to apply for a position through the New York college’s online employment system, only to give up because the user experience was so frustrating.

Since 1995, the University of Alabama has issued electronic debit and ID cards, called Action Cards, to its students. These personalized, chip-and-magnetic-stripe plastic cards provide students with access to buildings and events, meals in the dining halls and spending money for on- and off-campus retailers. The cards also have a photo on the front for visual identification.

Located in Myrtle Hall, the Pratt Institute’s Bursar and Financial Aid offices have taken a holistic approach to serving students.

Managing personal finance is difficult enough for working professionals. For college students, it can be almost impossible. Part of the reason is that there are multiple finance-related aspects to higher education, and they have different, often confusing languages, says Nedi Goga, executive director of student financial services and compliance at Pratt Institute in Brooklyn.

Digitized recordkeeping streamlines processes for staff working in Admissions and Records while also providing students with access to forms at any time.

Higher education administrators looking to increase efficiency frequently cite document management as a major roadblock. Even so, the numerous flaws in the system used by the College of the Desert’s admissions and records department went beyond the typical woes.

University of Montana gave Pinecone Awards as part of the web template project launch, with awards given to staffers in categories such as best user experience and most innovative.

Faced with increased competition for students and declining enrollment, the University of Montana centralized the oversight of its web presence to create a unified look and feel across all of its websites. The use of new templates reduced reliance on outside design firms, cut costs, helped meet accessibility compliance, and increased the pace at which new sites were created.

Executives from Central State U, Wright State U, Clark State Community  College and Xerox are working to perfect the campus printing process.

Wright State University invested significantly in printing equipment only to see demand decline. That lead administrators to overhaul the Ohio institution’s entire printing system. They switched to a variable pay-per-print model based on volume and relying on one supplier to manage all its equipment.

Applicants with dreams of attending Portland State now learn the outcome of their applications at least two weeks earlier than before.

Applications from prospective Portland State University students and all supplementary materials are captured electronically and automatically routed for processing. This digital record keeping continues as students matriculate. Integration with Banner gives admissions counselors and others the ability to view student records without touching a single piece of paper.

In two short years, Western Iowa Tech Community College upgraded from generic paper-based admissions packets to a personalized packet to online microsites tailored to each prospective student’s needs and interests. Besides achieving higher application rates, the new MyHub program is saving on paper, printing and mailing.

William J. Lowe is chancellor of Indiana University Northwest in Gary, Ind.

There is no greater financial investment in one’s future than a college degree. While this viewpoint has its critics, the reality is the value of a degree has never been greater.

Despite public questions about a degree’s worth, the pay gap between college graduates and those without a degree reached a high in 2013.

 Students and staff weighed in on insti-tutional goals via question-based missions.

Emerson College tapped its own Engagement Game Lab to create a series of online missions that allow students, faculty, staff and alumni to share ideas about the goals President Lee Pelton has set for the Boston school.

Has your institution implemented an innovative student success initiative that reaches across campus departments and is getting results? Apply to be recognized by University Business' Model of Excellence.

The go-to data point used to indicate whether an institution is helping students reach success has tended to be its graduation rate. Post-graduation employment is another indicator but the definition of student success has evolved to include many more areas.