Articles: Administration & Management

7/1/2010

So many choices, so many decisions. Campus HR professionals face decisions about how to enhance their technology systems to streamline business processes. Purchase new software or tweak existing HR modules? Help vendors build a compatible interface for a program or design it in-house?

7/1/2010

Thanks to lecture capture, Julia Marty completed her junior year at Northeastern University (Mass.) this spring. The Office of Student-Athlete Support Services (SASS) offers student-athletes access to videos of missed classes, allowing Marty to compete on Team Switzerland's hockey team at the 2010 Winter Olympics and not sacrifice her studies.

7/1/2010

Smart, highly educated, experienced executives moving into a new role are expected to hit the ground running. Their calendars are already packed with appointments and tasks, and their bosses (e.g., the president, chancellor, provost, or board, depending on the person's role) have pressing goals that need to be achieved ASAP. After a promising start, the new leader's performance veers off track. If a course correction isn't made, it can lead to derailment. Why?

7/1/2010

Last month's End Note featured a president who lived among students for an overnight. Here is the perspective of another president who has lived as a student for a day?and who allows a student to sit at his desk for that day.

7/1/2010

We thought at first it was the bounce book authors get when the timing is right for their titles, in our case, Turnaround: Leading Stressed Colleges and Universities to Excellence, (Johns Hopkins University Press, 2009).

7/1/2010

The financial pressures on institutions and the scrutiny on spending continue. But campus administrative offices also continue to find new ways to change their practices for the better.

As the stories of our Summer 2010 Models of Efficiency honorees demonstrate, there are a multitude of good ideas being implemented that streamline processes without reducing the quality of service that campus constituents deserve, and in many cases expect.

6/1/2010

Leaders at Arizona higher ed institutions have been maintaining proactive responses to concerns about whether their policies may change as a result of SB 1070, a new law that makes it a crime to be in Arizona without legal immigration status.

6/1/2010

As a reader of this magazine, you were probably not surprised--much less chagrined--by the 2009 publication of a three-volume set of books entitled, The Business of Higher Education (Praeger Publishers, 2009). Nor, I would wager, do you find University Business an unusual magazine title. As the CEO of a college, neither do I.

6/1/2010

Just for a day I became a student again, and the opportunity to learn from that perspective about the University of Idaho was priceless.

Student leaders extended an invitation for me to spend the evening and night in our residence halls, and that invitation was accepted because I thought it would be a unique experience. More importantly, I want to be grounded - aware of student wants and concerns - and represent them in a positive way as I move forward with university business.

6/1/2010

Richard Cook spends much of his time listening to college and university presidents ask questions about sustainability. Can we afford this? What if my trustees balk? Is global climate change exaggerated? Is carbon neutrality even possible? Cook responds with patience and knowledge about the impact of harmful greenhouse gases, about clean energy, and about why it makes fiscal sense to go green. "I liken it to the moonshot," says the former president of Allegheny College (Pa.).

6/1/2010

When colleges and universities start assessing their carbon footprint, the IT department is likely to come under fire by virtue of having oversight of much of the energy consumption on campus. Just how much energy do IT functions account for? At Harvard, for example, Sustainability Office Director Heather Henriksen says that IT functions--from data centers to network equipment to desktops and laptops--make up between 13 and 25 percent of the institution’s peak electrical load.

4/1/2010

We've all had that special sweater. The one that was comfortable, accommodating, and made us feel special. Then we snagged it on something. A little at a time, the hole got bigger as we kept wearing it, picking at the loose thread, snipping a bit here and a bit there. Soon the sweater was no longer wearable and we groused about how it had come apart as we threw it away.

4/1/2010

When Paul Ominsky is asked what the future might hold for campus security, law enforcement accreditation comes to his mind first. With a 35-year span in this field, Ominsky can easily cite benefits of being accredited, such as that it raises a department's external credibility, helps clarify procedures, and enhances working relationships with state and municipal peers.

3/1/2010

Several years ago, there were two secretaries at Jacksonville State University (Ala.) who worked in different departments. Neither got along with their boss. Their supervisors wanted to fire them but couldn't—as nothing was wrong with their job performance. The problem was simple: They just didn't like each other.

3/1/2010

It wouldn't take much asking around to learn how one attains a goal of reaching the college presidency: teach, then get on the tenure track, become a department chair, and rise up the administrative ladder to chief academic officer. Those with the ambition (and energy left) to win an appointment are most likely to be white, age 60, and a married male, according to American Council on Education data on the typical president in 2006.

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