LAST YEAR OHIO UNIVERSITY ADMINIStrators had the unpleasant task of announcing five security breaches of the campus data network. In July they made an announcement of a more positive nature- new CIO Brice Bible has a plan to move IT on campus forward. "The university had a wake up call ...and they did the right thing," says Bible. By taking steps such as installing new firewalls, reorganizing the IT department, and having it report directly to the president, "they made good progress... and I'm trying to turn that progress into long-term improvement."
There are two main parts to his plan. The first is a five-year initiative to start modernizing systems and networks to reach a level of "repeatable, dependable service." The second will focus on improving customer service.
Bible spent 17 years at the University of Tennessee, the last four as CIO. So why should he walk into a firestorm? "The board of trustees took [the breaches] seriously and was committed to bringing IT to the level it needed to be," explains Bible. He also has the support of the president, staff, and faculty. "It's exciting that we're all pulling in the same direction."
He is also excited by the prospect of building from the ground up. "Usually you inherit an infrastructure that is already functioning." In addition to building out the network, he's increasing the IT staff. "We are building an IT enterprise that will serve the university." -Ann McClure